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Personal data protection

1. GENERAL PROVISIONS

This Personal Data Handling Policy (hereinafter referred to as the "Personal Data Handling Policy") has been issued by ADVANTAGE CARS s.r.o., ID No.: 274 04 358, with registered office at Hartigova 342/123, 130 00 Prague 3 (hereinafter referred to as the "Company").

These TOS describe how the Company collects, processes and shares information of users (hereinafter referred to as "User") of the www.advantage-cars.cz website , as well as customers (hereinafter referred to as "Customer") using its services. This TOS does not apply to information that the Company's customers process using their services.

The Company is both the controller and processor of the personal data of customers who provide it when ordering goods and services, joining a loyalty program or signing up for a newsletter and users of the www.advantage-cars.cz website. The Company may use other processors, listed below, to process personal data.

We encourage you to read the entire TOS to ensure that you fully understand the information provided. If you have any questions about this TOU or the Company's collection, processing and sharing of personal information, please contact us at info@advantage-cars.cz.

2. WHAT DATA WILL BE PROCESSED

The Company processes data collected as a result of the use of the website and through the use of cookies. In order to better target advertising campaigns and improve the website, the Company uses information about the pages viewed by users, or the links they have clicked on and other activities on the website, such as filling in order and contact forms. This data is collected automatically through the Company's tools and the tools of the data processors listed below. If you have enabled the storage of cookies on your device, this data is also obtained through these files.

The Company primarily processes the data you provide when creating and using a user account, creating an order or registering for a loyalty program, and when subscribing to the newsletter. Some personal data is necessary for registration (name and email address) and is used for basic identification of the user or customer login to the account. The data that the Company processes when registering for the newsletter or creating a user account may be as follows:

  • First and last name or company name
  • E-mail
  • Telephone number
  • Delivery address
  • Company identification data
  • Payment details
  • Server, email and web access details
  • Any other data necessary for the performance of the contractual relationship

The Company does not knowingly collect information from children under the age of 15, and children under 15 cannot use its services. If you become aware that a child has provided us with personal information in violation of this TOS, you may notify us at info@advantage-cars.cz.

3. FOR WHAT PURPOSES THE OU WILL BE USED

The Company will always process personal information solely for the purposes for which it was collected, based on a legitimate interest, legal obligation or consent given. We process personal data for a variety of purposes, primarily for:

  • performance and execution of contracts and orders,
  • the fulfilment of legal obligations in the field of bookkeeping, taxation, or
  • as required by other applicable laws and regulations, or as required by any legal process or government agency.
  • Communicating with customers, including sending information about current services and products, updating terms and conditions, and for marketing and promotional purposes,
  • responding to inquiries from website users,
  • responding to a specific job offer,
  • analysing website traffic to improve the services and offerings,
  • marketing outreach through electronic contact,
    transaction processing and fraud detection,
  • targeting potential customers through online advertising. To better target advertising and optimize the website, the Company uses information about user activity on the website. This information includes data collected through the use of cookies.
  • Push notifications. If you have this feature enabled, the Company may send so-called push notifications directly in the website interface. These notifications are displayed based on your consent given after the respective notification is displayed in the website interface.

4. PROCESSORS WHO HAVE ACCESS TO THE DATA

Personal data is processed primarily by the Company and its employees, who are bound by confidentiality, and by the Company's suppliers, insofar as it is processed in connection with the performance and execution of contracts and orders (e.g. transport companies).

The Company may also use a so-called processor for the processing of personal data. These entities may only process personal data for the purposes and in the manner specified by the Company and may not disseminate it without further consent. We only pass on to processors the data that they necessarily need to provide their services. The Company uses the following as processors:

  • Google LLC (web analytics and online marketing tools);
  • Facebook Ireland Ltd (online marketing tools);
  • Seznam.cz, a.s. (online marketing tools);
  • ClickUp (corporate management tool)
  • Costlocker SE (Economic system)
  • iDoklad, Solitea Česká republika, a.s. (Accounting system)

In justified cases, the Company may transfer personal data to other entities (processors).

Personal data may be transferred to the following processors:

  • processors who process personal data according to the Company's instructions in the area of public relations, electronic data management or accounting,
  • public authorities and other entities if required by applicable law;
  • other entities in the event of an unexpected event in which the provision of data is necessary to protect life, health, property or other public interest or where it is necessary to protect our rights, property or safety.

5. THE PERIOD FOR WHICH PERSONAL DATA WILL BE RETAINED

Personal data for the purposes set out in point 3 above shall be processed to the extent necessary for the fulfilment of those purposes and for the period necessary to achieve them or for the period directly provided for by law. Thereafter, the personal data shall be erased or anonymised.

After this period, personal data may be retained only for the purposes of the National Statistical Service, for scientific purposes and for archiving purposes.

The basic time limits for processing personal data are available below.

  • The company processes personal data for registered customers until their registration is cancelled. Customer contact data is processed for the duration of the business relationship or until the customer updates the data.
  • In the case of service customers, the Company is entitled to process their basic personal, identification, contact, service and communication data with the Company for a period of 10 years from the date of termination of the last contract.
  • In the case of purchase of goods from the Company, the Company is entitled to process the customer's basic personal, identification, contact, goods and communication data for a period of 5 years from the date of expiry of the warranty period for the goods.
  • Invoices issued by the Company are archived for 10 years from the date of issue in accordance with Section 35 of Act No. 235/2004 Coll., on Value Added Tax. Contracts are also archived for 10 years from the date of termination of the contract due to the need to prove the legal reason for issuing the invoices.
  • The data collected for marketing purposes are processed for the entire duration of the consent, i.e. also for as long as the user allows storage within the cookie settings on the website or in his browser. The processing may also continue after the withdrawal of consent, at the latest until the expiry of the respective type of cookie.
  • Sales and marketing communications via electronic contact are sent until the consent is withdrawn or until the user unsubscribes.

6. WITHDRAWAL OF CONSENT

Customers may unsubscribe from any marketing and commercial communications at any time by:

  • by clicking on the appropriate link located in the footer of each commercial communication;
  • by visiting the designated website;
  • by sending a request to the contact

The user can disable the targeting of advertising (cookies) by changing it directly in their browser. If you disable the storage of selected Cookies, some parts of the website may not work properly.

7. METHODS OF PROCESSING AND STORAGE OF PERSONAL DATA

Personal data will be processed and stored:

  • by machine (automated) through computer hardware and software,
  • in written form.

8. RIGHTS OF THE DATA SUBJECT

The data subject will have the following rights if he/she is an identifiable natural or legal person and proves his/her identity:

Right of access to personal data
According to Article 15 of the GDPR, the data subject has the right of access to personal data, which includes both the right to obtain from the Company:

  • Confirmation as to whether it processes his/her personal data,
  • information about the purposes of the processing, the categories of personal data concerned, the recipients to whom the personal data have been or will be disclosed, the intended duration of the processing, the existence of the right to request the controller to rectify or erase personal data relating to the data subject or to restrict or object to the processing, the right to lodge a complaint with a supervisory authority, any available information about the source of the personal data if not obtained from the data subject, the fact that automated decision-making, including profiling, takes place, appropriate safeguards in the event of transfer of data outside the EU,
    where the rights and freedoms of others will not be adversely affected, a copy of the personal data.

In the event of a repeated request, the Company will be entitled to charge a reasonable fee for a copy of the personal data.

Right to rectification of inaccurate data
Under Article 16 of the GDPR, you have the right to rectification of inaccurate personal data that the Company processes about you. You also have the obligation to notify changes to your personal data and to provide evidence that such changes have occurred. You are also obliged to cooperate with the Company if it is found that the personal data it processes about you is inaccurate. We will make the correction without undue delay, but always taking into account the technical possibilities.

Right to erasure
Pursuant to Article 17 of the GDPR, you have the right to erasure of personal data relating to you unless the Company demonstrates legitimate grounds for processing such personal data. The Company has set up mechanisms to ensure the automatic anonymisation or erasure of personal data in the event that they are no longer needed for the purpose for which they were processed.

Right to restriction of processing
Pursuant to Article 18 of the GDPR, the data subject has the right to restrict processing until the complaint is resolved if he or she contests the accuracy of the personal data, the grounds for processing or objects to the processing, in writing to the Company's registered office.

Right to notification of rectification, erasure or restriction of processing
According to Article 19 of the GDPR, the data subject has the right to be notified by the Company in the event of rectification, erasure or restriction of the processing of personal data. If personal data are rectified or erased, the Company will inform the individual recipients, except where this proves impossible or requires disproportionate effort.

Right to portability of personal data
Pursuant to Article 20 of the GDPR, you have the right to the portability of data relating to you that you have provided to us as controller, in a structured, commonly used and machine-readable format. You also have the right to ask us to transfer this data to another controller.

If the exercise of this right could adversely affect the rights and freedoms of third parties, your request cannot be granted.

Right to object to the processing of personal data
Pursuant to Article 21 GDPR, you have the right to object to the processing of your personal data by the Studio. If the Company does not demonstrate that there is a compelling legitimate reason for the processing which overrides the interests or rights and freedoms of the data subject, the Company will terminate the processing without undue delay on the basis of the objection.

Right to withdraw consent to the processing of personal data
If you have given the Company your consent to the processing of personal data, you may withdraw it at any time. The revocation must be made by an express, intelligible and specific expression of will, either in writing to the Company's registered office or by email to info@advantage-cars.cz.

Automated individual decision-making, including profiling
The data subject has the right not to be subject to any decision based solely on automated processing, including profiling, which would have legal effects concerning him or her or similarly significantly affect him or her. The Company states that it does not carry out automated decision-making without the influence of human judgement having legal effects on data subjects.

Right to contact the Data Protection Authority
You have the right to lodge a complaint regarding our processing of your personal data with the Office for Personal Data Protection, Pplk. Sochor 27, 170 00 Prague 7. The Office's website is: www.uoou.cz.

9. SECURITY

The Company is committed to protecting personal data and other information about its customers and users of its services. To do this, it uses a range of security technologies and measures designed to protect information from unauthorised access, use or disclosure. The measures it uses are designed to provide a level of security appropriate to the risk of misuse of personal information. The Company s security of personal information is regularly tested and protection is continually improved. However, please keep in mind that the Internet cannot be guaranteed to be 100% secure.

All personal data in electronic form is stored in databases and systems that can only be accessed by those who have an immediate need to handle the personal data for the purposes set out in this policy, and only to the extent necessary.

10. CONTACT

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@advantage-cars.cz.

The controller of your personal data is ADVANTAGE CARS s.r.o., company ID: 274 04 358, with registered office at Hartigova 342/123, 130 00 Prague 3.

11. UPDATE ZOOÚ

Please note that we may modify or update this Privacy Policy. Any changes to this Policy will become effective upon posting at the following link www.advantage-cars.cz/ochrana-osobn...

This Privacy Policy is effective as of January 1, 2024.